FAQs
How much does it cost?
We offer free consultations and estimates. Our estimates our calculated based on time and materials needed to complete the job. Once we do a walkthrough of your home we will be able to give you a cost range for a variety of services that meet your project requirements.
How long does it take?
We are able to accommodate a free phone consultation within 24 hours. Most home wiring projects are completed in one day.
what is an access point?
An "access point" (a.k.a. "broadcast point" or "mesh point") is a device that broadcasts WiFi. Most routers and modem/router combinations also have a WiFi access point inside them.
What is the difference between an "extender" and a mesh access point?
Extenders are unintelligent. They take an existing WiFi network and attempt to "re-broadcast" it. The resulting "extender network" is much weaker than the original, and creates complication by broadcasting 2 additional WiFi network names in your space.
How is this system different than a "wireless mesh" system like Eero, Orbi, or Google?
The access points points in a wireless mesh system talk with each other using WiFi. If there are obstructions such as thick walls, dense construction, mirrors, or metal appliances between the access points, then the units will struggle to communicate and performance will be degraded. A wired mesh is able to broadcast full-strength WiFi from each access point, creating the strongest possible WiFi network, no matter what's in the way.
do you sell and install Eero networks?
We love Eero! For many smaller homes with simple sheetrock construction, Eero can provide a fantastic WiFi network for the money. However, in larger homes, or in scenarios where there is significant interference between the units, even Eero may struggle to deliver.
What is the brand of the product you use for wired networks?
We use exclusively Ubiquiti UniFi network equipment or Eero.
Do you mark up your hardware?
We do have a standard 25% mark-up on equipment, which is on the lower end of industry norms (which frequently run to 50% or more). It ensures we are buying parts from the most trust-worthy sources – meaning the hardware will be new, up-to-date, and fully quality-tested.
Could you tell me more about your warranty?
Any equipment purchased through us will be backed by our 1-year "repair or replace" warranty, as well as Ubiquiti's 2-year warranty from hardware defects. If any equipment needs to be serviced or replaced within the first year due to hardware defects or software glitches, we will do the work at no charge. Afterwards, a standard service call would be necessary.